Official Data Protection

Privacy Policy Raja168 — How We Protect Your Personal Information

At raja168, your privacy is not just a legal obligation — it is a value we take seriously. This document transparently explains how we collect, use, protect, and manage your personal data.

Last Updated: 1 January 2026

Welcome to the raja168 Privacy Policy page. We understand that when you register an account and start playing on our platform, you are trusting us with valuable personal information. We do not take that trust lightly.

This Privacy Policy clearly explains what data we collect from you, why we need it, how it is used, who can access it, and how you can control your own data. This document is written in plain language — not filled with confusing legal jargon.

Quick Summary: Raja168 collects your personal data only for legitimate purposes, protects it with the latest encryption, never sells it to anyone, and gives you full control over your privacy rights.

1 Introduction & Scope of This Policy

This Privacy Policy applies to all users and visitors of the raja168 website, including those who register an account, make a deposit, play games, contact customer support, or simply browse our platform without an account.

By using any part of the raja168 platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us for assistance regarding your available options.

This policy should be read together with Terms and Conditions raja168 and other relevant policy documents.

2 Types of Personal Data We Collect

Raja168 collects various types of data depending on how you interact with our platform. Here is a clear overview:

Data Category Example Information Required / Optional
Identity Data Full name, date of birth, MyKad number, gender Required
Contact Data Email address, phone number, home address Required
Financial Data Bank account number, account holder name, transaction records Required
KYC Data MyKad copy, proof of address, verification selfie Required
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Games played, total wagering amount, login history Automatic
Communication Data Support chat records, feedback, complaints Situation-dependent

3 How Data Is Collected

Raja168 collects your personal data through several channels:

  • Directly from you — when you fill in the registration form, submit KYC documents, contact customer support, or interact with the platform;
  • Automatically — through cookies, server logs, and other tracking technologies while you browse or use the raja168 platform;
  • Trusted third parties — third-party identity verification providers we use for the KYC process, payment providers to verify transactions, and fraud prevention agencies;
  • Public sources — in certain cases related to legal compliance, we may obtain information from sources lawfully available to the public.

4 Purpose of Personal Data Use

Every piece of data we collect has a clear and legitimate purpose. Raja168 uses your personal data to:

  • Account Management: Create, manage, and secure your account on the platform;
  • Identity Verification (KYC): Meet legal requirements related to anti-money laundering and verify that you are 18 years of age or older;
  • Transaction Processing: Verify and process deposits and withdrawals securely and accurately;
  • Customer Support: Resolve inquiries, complaints, and technical issues you report;
  • Platform Security: Detect and prevent fraud, bot usage, account breaches, and suspicious activity;
  • Legal Compliance: Fulfill reporting obligations to relevant authorities when required;
  • Service Improvements: Analyze usage patterns to improve the overall platform experience;
  • Marketing Communications: Send promotional information and the latest offers (to users who have consented only).

Marketing Communications: You can opt out of marketing emails or messages at any time by contacting the raja168 support team. Unsubscribing from marketing will not affect important communications related to your account.

5 Data Sharing with Third Parties

Raja168 does not sell your personal data to anyone. However, in the course of delivering our services, there are situations where data needs to be shared with selected third parties:

  • Payment Providers: Financial institutions and payment providers required to securely process your deposits and withdrawals;
  • KYC & Anti-Fraud Providers: Companies we use to conduct identity checks and detect fraudulent activity;
  • Platform Service Providers: Game providers, hosting providers, and technical service providers that help us operate the platform;
  • Legal Authorities: Law enforcement agencies, regulatory bodies, or courts when we are legally required to do so.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specific purposes we define.

International Transfers: Some of our service providers may operate outside Malaysia. In such cases, raja168 ensures that data transfers comply with protections equivalent to or greater than those required under Malaysian law.

6 Data Security — How We Protect Your Information

Protecting your personal data is an ongoing commitment at raja168. We implement multiple layers of technical and procedural security:

  • 256-bit SSL Encryption: All data transmitted between your device and the raja168 servers is encrypted using the latest TLS protocol — your data cannot be intercepted or read by third parties during transmission;
  • Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted — even in the event of an unexpected breach, the data cannot be read without the encryption key;
  • Two-Factor Authentication (2FA): Additional account protection for players through one-time code verification every time you log in from a new device;
  • Strict Access Control: Only raja168 staff who require access to specific data to carry out their authorised duties are permitted — with an audit log for every access;
  • Continuous Monitoring: An active intrusion detection system monitors traffic and suspicious activity 24 hours a day, 7 days a week;
  • Regular Security Audits: Penetration testing and security audits are conducted by independent experts on a regular basis to identify and close any vulnerabilities.

Your Protection Measures: While raja168 implements robust protections, you can also help by using a strong and unique password, enabling 2FA, and never sharing your login credentials with anyone.

7 Cookies & Tracking Technologies

Raja168 uses cookies and similar tracking technologies to keep the platform running smoothly and to improve your experience. Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and processing transactions securely. These cookies cannot be disabled;
  • Performance Cookies: Helps us understand how users interact with the platform so we can make improvements. Data collected is aggregated and does not identify individuals;
  • Functional Cookies: Remember your preferences such as language, display format, and other personal settings to provide a more personalized experience;
  • Analytics Cookies: Use trusted third-party analytics services to understand overall platform traffic and usage patterns.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the raja168 platform.

8 Data Retention Period

Raja168 retains your personal data only for as long as necessary for the stated purposes or as required by law:

  • Active Account Data: Retained for as long as your account is active on the raja168 platform;
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with legal requirements relating to financial reporting and anti-money laundering;
  • KYC Documents: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later;
  • Support Communication Logs: Retained for 3 years for dispute resolution and service quality improvement purposes;
  • After Account Closure: Data no longer required for legal compliance will be securely deleted within 90 days of account closure.

9 Your Rights as a User

You are in control of your personal data. raja168 respects and upholds the following rights:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your data is inaccurate or out of date, you may request a correction.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data (subject to legal obligations).

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

You may request that raja168 restrict the processing of your data under certain circumstances.

Right to Data Portability

You may request the data you have provided to us in a machine-readable format for transfer to another provider.

To submit any request relating to your privacy rights, contact the raja168 support team via Live Chat or email. We will process your request within 30 business days.

10 Underage Player Protection

Raja168 does not permit individuals under the age of 18 to use this platform and does not knowingly collect personal data from minors.

If you are a parent or guardian and believe your underage child has provided personal information to raja168, please contact us immediately. We will take action to delete that information and close the relevant account.

A strict age verification process as part of our KYC procedures is the primary mechanism we use to prevent underage access. This includes date of birth verification based on valid identification documents.

11 Changes to This Privacy Policy

Raja168 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When a material change occurs:

  • The "Last Updated" date at the top of this page will be updated;
  • Notifications will be displayed within the platform upon your next login;
  • For highly critical changes, a notification email will be sent to your registered address.

Your continued use of the raja168 platform after policy changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12 How to Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, here is how to reach the raja168 privacy team:

  • Live Chat: The fastest option — available 24/7 directly within the raja168 platform;
  • Email: Submit your privacy request to [email protected] with the subject line "Privacy Request";
  • FAQ: Check FAQ page for answers to the most frequently asked privacy questions.

We are committed to responding to all privacy-related enquiries within 5 business days and resolving formal requests within 30 business days.

Why Your Privacy Welcome to Raja168

Six tangible commitments we implement every day to protect your data

256-bit SSL Encryption

All communications between your device and the raja168 servers are encrypted to the same security standard used by the world's leading banks.

Two-Factor Authentication

An additional security layer that ensures only you can access your raja168 account — even if someone else knows your password.

KYC That Protects

A thorough KYC process is more than just a legal requirement — it ensures no one can use your identity to open or access an account.

No Data Sales

Raja168 has never sold and will never sell your personal data to any party for third-party advertising or marketing purposes.

24/7 Security Monitoring

An automated monitoring system is always active, detecting and blocking any suspicious activity that could threaten the security of your data.

Full Control Is Yours

You have the right to access, correct, restrict, or delete your personal data — and raja168 makes this process straightforward with no unnecessary barriers.

Your Data Is Safe — Now It's Time to Start Playing

You already know how seriously raja168 takes your privacy. Register a free account now and enjoy a platform built on security and transparency.

Data protected by 256-bit SSL encryption  ·  18 years and above only

Bahasa Melayu